Managing Others

The programme prepares leaders at different levels, enriches their knowledge and experience, and strengthens participants' capabilities and skills in dealing effectively with others.

1. Understand strategic management, its functions and importance.
2. Define the scorecard and explain the concepts of dealing and communicating with others.
3. Identify barriers to communicating with others.
4. Explore social competencies that support interpersonal relationships.
5. Develop emotional management skills.

1. Apply a range of tools and activities using modern training approaches, including discussion groups, individual and group applications, case studies and role play.

1. Interim and final records.
2. Programme evaluation questionnaires measuring beneficiary satisfaction.
3. Participant evaluation forms.