Balanced Scorecards

The programme prepares senior and middle leaders, enriches their knowledge and experience, and strengthens participants' ability to use performance indicators effectively in strategic planning, monitoring and performance evaluation.

1. Analyse the key elements of the balanced scorecard.
2. Design and develop balanced scorecards.
3. Understand strategic management, its functions and importance.
4. Define the balanced scorecard and its main components.
5. Introduce a model for aligning balanced scorecards and succession plans.

1. Apply a range of tools and activities using modern training approaches, including discussion groups, individual and group applications, case studies and role play.

1. Participant evaluation forms.
2. Interim and final records.
3. Programme evaluation questionnaires measuring beneficiary satisfaction.