Counselling and Guidance

Help team members succeed in their tasks through guidance from a more experienced person, including advice, direction, counsel and relevant information about the organisation's industry, professional life or personal life in general.

1. Identify guidance skills.
2. Recognise barriers to effective guidance.
3. Define counselling and guidance.
4. Understand the uses of counselling and guidance.

1. Worksheets.
2. Theoretical content in presentations and the training workbook.
3. Audio-visual aids.

1. Pre- and post-programme tasks.
2. Assessment approaches.
3. Direct observation.
4. Questionnaires.
5. Assessment of participant performance after training.